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Red Cross Store FAQs
How do you contact customer service? 

Contact us by phone at 1-877-400-2286 Monday through Friday, 9am-5pm Eastern Time or via email at customerservice@redcrossstore.org

How does my purchase benefit the American Red Cross?

A portion of proceeds from the sale of all products funds the lifesaving mission of the American Red Cross.

Can you donate items to my cause?

Unfortunately, the Red Cross Store is unable to make donations of goods.

Can I become a supplier or distributor?

Red Cross requires all suppliers and distributors to be contracted.  Potential suppliers should fill out the online supplier registration form. Your registration will be forwarded to our Supply Chain Management group. If there is a need for your product or service, they will contact you directly.


Do you charge sales tax? 

Sales tax is not charged for any orders placed at the Red Cross Store. 

Are your products latex-free?

All Red Cross products, including gloves and bandages, are LATEX-FREE.


Do you sell refills or replacement parts?

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