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Shipping Info


Can I ship to multiple locations?

Yes. If you have an account, go to My Info and click “Add an Address.” Once you have saved the new address, the option to “Ship this item to a second recipient” will always appear as an option in your Shopping Cart. Only the purchaser will receive the order confirmation and shipping confirmation emails.


Can I ship to a APO/FPO address? 

Red Cross Store ships to APO/FPO addresses using U.S. Postal Service (Parcel, Priority or Express Mail).


Can I ship to an international address?

Red Cross Store ships internationally using FedEx International. Please note any duties, tariffs or other government fees are the responsibility of the purchaser. International orders will arrive within 2-3 weeks.



Can I track my package? 

For orders placed via FedEx, you can track your order online at fedex.com/Tracking, with the tracking number provided on your shipping confirmation email. You can also log in to your Red Cross Store account to access your order’s tracking information.

Tracking information is only available for orders shipped via FedEx.



What shipping methods are available?
  • Most shipping addresses in the United States use either FedEx Ground or FedEx Standard Overnight
  • P.O. Boxes and APO/FPO addresses use U.S. Postal Service (Parcel, Priority or Express Mail)
  • International orders use FedEx International. Please note any duties, tariffs or other government fees are the responsibility of the purchaser 

How soon will my order be shipped?


All orders are processed once credit card authorization and verification have been obtained. Orders placed before 1:30 PM EST generally ship the same day. Orders are shipped Monday - Friday, not including holidays. There is no weekend service.

FedEx Ground
  • Shipping within the Continental US usually takes 1-5 days
  • Shipping to AK, HI, Guam, and Puerto Rico usually takes 6-8 days 
  • International orders will arrive within 2-3 weeks 
FedEx Standard Overnight
  • If placed before 1:30 PM EST on a regular business day, orders shipped via FedEx Standard Overnight will be delivered to most addresses in the continental U.S. and Alaska by the end of the next business day. Not available to Hawaii, Canada, or the rest of the world. 
U.S. Postal Service Parcel Post
  • Shipments should arrive within 3-15 business days, depending on your location. 
U.S. Postal Service Priority Mail
  • Shipments should arrive within 2-3 business days to most locations. 
U.S. Postal Service Express Mail
  • Shipments should arrive within 1-3 business days. 
Saturday delivery
  • Saturday delivery is not available. 

How are shipping rates determined?

Shipping charges are determined by your chosen shipping method, the weight of your order, and the delivery destination. To calculate your actual shipping charges:
  1. Fill your shopping cart and proceed to checkout. 
  2. Complete the bill-to/ship-to information.
  3. Select your shipping method; the shipping charge will appear on your Total Order.